Wednesday, February 03, 2016

Restart Problems on Tuesday



We are sorry for what seemed like continual restarts on all four of our regions at various times for most of yesterday.

As is normal on Tuesdays, the Second Life Servers were rolled for update, but unexpectedly also rolled all of the Release Candidate servers too, placing them on the main channel by accident.

A second roll was later performed to hopefully correct this error, but unfortunately it then placed the estate on the incorrect RC channel, After a third and final roll the estate finally went back to the correct server.

Each roll resulted in approximately 30 minutes of down time per region and effected not only our visitors ability to enter London City but also caused disruption to ongoing events.

We are sorry for this disruption, but it was beyond our control, and we are pleased to let you know that everything is now resolved.

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