Showing posts with label New Resident Resources. Show all posts
Showing posts with label New Resident Resources. Show all posts

Wednesday, July 16, 2014

New Resident Help Center





We were all new to Second Life once and if like me you found yourself dumped on an island with little or no help, never fear London City is here!


Our renovated New Resident Help Center is dedicated to assisting new residents as well as those who have been away from Second Life and missed all the changes.  The LC NRH is centered around the current Second Life Viewer build and includes an overview of the User Interface as well as some very handy Quick Tips for those Residents in a hurry to start their Second Life.       



As ever, our team of dedicated Support Staff is always on hand, but with our exclusive Live Support feature Residents in need of help can now chat live with a London City Support member with just one click. We have eliminated the need to search out tags or specific Staff Members with this feature.



As a compliment to the LC NRH Center, those Residents wishing to learn more about the UI will be able to attend free form classes that will cover a wide range of topics. These classes will be informal, interactive and above all fun.


If you are new to Second Life or are returning to a world that seems just a little unfamiliar, be sure to visit the LC NRH Center.




Tuesday, April 10, 2012

The new, New User Experience






At London City, we are keenly aware that first impressions are usually the ones that count the most.

A new resident not only forms an opinion about London City, but also of Second Life itself.

With that in mind, we have launched a brand new, New User Experience program, targetting the all important first hour in Second Life.
The old maze like system of noticeboards, which give helpful instructions, was very in-depth, but not particularly entertaining and perhaps a little overwhelming to the newcomer.

We found that new residents wanted to get up and running and interacting with people as quickly as possible and we believe that this serves that need.

Located inside Comptons Pub, residents are shown how to dance, dress, unpack, tip, buy currency, chat, add friends and even how to drink and smoke!

With a dance and live music area at the back of the pub and the Substation Nightclub in the tube station underneath, we think this is covers all bases for an  initial visit to Second Life.

If the resident enjoys what they have learnt, on further visits they can walk across the street to the freebie store, or return to Comptons to learn more, such as age verifying their account and registering their information with Second Life to add inworld money.

We're really pleased with this and we think others will like it too, so remember you saw it here first.








London City, Innovative Solutions for Communities

Tuesday, March 27, 2012

Building Classes in London City Sandbox




Learning to build in SL can be one of the most daunting experiences inside of this world.

Many of us find it easier to buy something ready made and often pay a lot of money for something that is actually quite straight forward to make, if only we knew how.

Ruby Jones (RubyJones) is now holding regular building lessons, twice a week on Mondays and Tuesdays in the London City Sandbox, inside the Houses of Parliament at 2.30am SL (10.30am UK).

Ruby is patient and helpful and gets a genuine thrill from passing on her skills to others.
During her research into what people needed, she discovered that far from the majority of people needing advanced lessons, they needed help and confidence in building basic prim designs.

On the day I attended it was a Beginners Class and we were all taught how to create a swing chair.

Whilst not a masterpeice I was quite pleased with the outcome.  I recommend that no one be shy about lacking the ability to build, no matter how long you have been in SL.  Ruby is endlessly kind, encouraging and gives great advice and practical demonstrations of things that all of us can make.

If you are interested in learning to build, why not pop along to the next class.   If you're really shy, you are most welcome to just watch, but I bet you get bitten by the bug and can't resist getting involved.

Why not pop along on any Monday or Tuesday at 2.30am SL and see for yourself?
http://slurl.com/secondlife/London%20City3/160/163/23