Showing posts with label Support. Show all posts
Showing posts with label Support. Show all posts

Tuesday, February 10, 2015

Firestorm films support video in London City



On Sunday evening, Jessica Lyon, project manager for Firestorm Viewer filmed this weeks,  'Tool Tip Tuesday' in London City. This weeks top tips centre around the use of the radar facility.

Over 8,000 people viewed last weeks tool tip video about Auto-Replace, so we hope that you will enjoy seeing yourself in an official support video for Firestorm and also check out the versatile features described in the tutorial.



Sunday, November 27, 2011

Help On Hand with London Support




Regent's Park is more than just a hang-out for chatting and socialising. 

It offers a complimentary layer of assistance beyond the New Resident Induction program in St. James's Square in London City2.

Help is always on hand with our team of experienced Support staff, who will give one-to-one help showing new residents how to perform basic functions from unpacking boxes, finding clothing, searching places, upgrading or verifying their accounts to the more intricate matters of setting their viewers for the best performance.

Many of those forming the London Support team have been in SL for three or more years, so they have experienced most of the other strange anomalies that are very frustrating to the newer resident. They can help with Ruthed appearance, random crashing, cloud and ghosted avatars, missing inventory and have practical knowledge that can assist people with a multitude of problems that goes a lot deeper than basic induction.

So next time something happens that you don't know how to fix, head to the meeting area in Regent's Park and look for the London Support tag.  London Support is here to help new and experienced residents alike.

London by people in RL London