Showing posts with label service interruption. Show all posts
Showing posts with label service interruption. Show all posts

Thursday, August 25, 2016

Lab explains Tuesday Service Interruption



On Tuesday, Second Life suffered an outage lasting approximately four hours.

At first, this outage appeared to behave differently to previous problems, as users logging in were told to check that their name or password was entered correctly, leading many to think that their password had been changed without their knowledge.

About 15 minutes later we all received assurance that it was a problem the lab was aware of and was actively seeking to resolve.









The troubles were due to the master node of the central database crashing. Attempts to bring logons back were hampered by it being a very busy time of day and the volume of residents logging in caused the system to topple again.

Linden lab have blogged the incident and give a full account of what went wrong HERE