Covenant




COVENANT
LONDON CITY ESTATE
londoncitysl.com

v2.60 – January 20210

fb:      https://www.facebook.com/LondonSecondLife

The covenant is displayed in 'about land' and is online here https://mainlandlondon.blogspot.co.uk/p/covenant.html



ABOUT

London City is a diverse, vibrant community of varied visitors enjoying daily events, hangouts, pubs, clubs, shopping and concerts.

When visiting us, we ask you to be tolerant of individuality, not to abuse, attack, impede, bite, gesture excessively, or cause annoyance that impacts the enjoyment of other visitors. Common decency is expected.  Please conduct yourself appropriately.

No advertising, group invites, carding-up, mass teleports; no spamming of any kind, including friendship spam, conference calls, object "presents" to visitors, titler advertising or any other means to circumvent our advertising policy. Legitimate advertising is available via paid boards around the regions.

Due to the nature of phishing links and the vulnerability of new users, we ask that you do not post URLs in local chat or groups.

London City is privately owned. Access is by open invitation and not a rite of passage; we are not obligated to host a resident whom we think works against the spirit of the community.

 

DIVERSITY

We acknowledge differences between people, beyond age and experience, such as gender, race, ethnicity, mental and physical ability, creed, colour, caste, sexual orientation, religious beliefs, education, marital, financial and other statuses; we believe that these differences and varied life perspectives has a positive impact on the community, and is a strength to be embraced.


DISRUPTION

London City will not host avatars that cause sustained disruption and/or offensive or anti-social behavior.

Freedom of expression does not extend to subject matters that will cause distress or broad offense to the majority of other residents, or denigrate the estate, its members and staff. Expression of extremist fanaticism of political and religious views is considered disruptive behaviour. 


NO SEX PLEASE, WE'RE BRITISH

London City is a community region.  For adult content, visit an adult region.


OFFICIAL COMMUNITY GATEWAY

London City is part of Linden Lab's Official Community Gateway Program. The Gateway's purpose is to guide new residents joining Second Life. Access to the Gateway region is for new registrations only. The Gateway ends as the new resident is led out into the ‘Hub’ area of London City.


HUB AREA IN LONDON CITY

This area is located in front of the Freebie Megastore in London City. Priority in it is for new users and we aim to give them the best initial impression of Second Life. Older residents are expected to conduct themselves appropriately. Those who habitually target brand new residents will be deemed as interfering with the Gateway process.


SUPPORT

London City has a team of trained Support agents (identified by their "London Support" tag).  Our team is trained to help in a specific way. To avoid confusion, please do not wear third party support tags when visiting.  Our team can also be identified by "London City Gateway" group appearing in their profile. You can find details about joining our team on the blog.  


NUDITY

Nudity is not forbidden in our Moderate regions, but it is discouraged. Sexual predators, pests, states of arousal are not allowed. Please report prostitutes or webcam girls/boys to a London Support agent.


CHILD AVATARS

No role-playing. Child avatars are forbidden in regions designated as Adult; A child avatar engaging in sexual activity, irrespective of the age of the account owner, is a violation of the Terms of Service. Please Abuse Report such incidents.


ROLE-PLAYING / VAMPIRES / LYCANS AND PYRAMID SCHEMES

No Role Playing. To discharge our duty of care to residents, London City does not host active vampires/lycans. No pyramid or "Get Rich Quick" schemes. No spoofing of disability.  


ACCOUNTABILITY

If you believe that a member of our team misbehaved, was unfair, intolerant, or acted outside of this Covenant, post your complaint in the support portal https://www.mainlandlondon.blogspot.co.uk/p/support-ticket.html

Please do not use IM or local chat for issues about Governance.


VISITING BUSINESSES

We respectfully ask "Owner", "Manager", "Staff" and similar tags from elsewhere not to be worn in London City; this is a mutual courtesy: we do not wear our staff tags in your regions, and ask you to show similar respect in ours.


WORKING WITH US

Each venue has its own application procedure. Please contact the club manager to discuss vacancies.

We hope that you will enjoy working with us and stay forever. We also recognize and respect that some people are more transient and will move on and leave for various reasons, e.g. circumstances or career moves.  If you leave the employment of the estate, please do not come back as a visitor the very next day.  A cool down period of reflection is much easier for everyone to adjust to.

 

ASSOCIATIONS

London City is not affiliated nor related to any other regions claiming to be "London" in Second Life or other grids; we have no associations with any real-life companies. We are innovative people and, from time to time, other entities hang to our coattails. If a region is not named "London City", it is NOT part of this estate.

  

This concludes the visitors part of the Covenant.

 

 

 

 

RENTALS

 

COMMERCIAL RENTALS

 

Please contact in-world Billy Arentire or Torric Rodas for support.

To contact us out of world, a support portal is available at https://mainlandlondon.blogspot.co.uk/p/support-ticket.html

 

We will re-texture the inside of your store to suit your taste.

 

 

1. Terms of Rental

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(1.1) We expect those renting space here to have basic Second Life knowledge and an understanding of how to set up a store; prospective merchants who are new Residents are encouraged to defer renting until they gain experience.

(1.2) Please pay rent on time. Arrears are at your own risk. If your property is in arrears and you are no longer in the Rez group, we treat this as abandonment.

(1.3) Please do not use proximity scanners of any kind. Collision / touch-to-join group inviters should be used instead.

(1.4) No floating texts on walls – they would bleed through to the store next door.

(1.5) Rez inside the limits of your property only. Do not place objects on sidewalks near to your store. Please do not rez on the outside of exterior walls.

(1.6) Stay within your agreed prim limit. We reserve the right to return objects to bring you within your limit.

(1.7) Avoid excessive scripted objects. Please do not run needless scripted objects.

(1.8) Use of temp on rez objects (temp-rezzers) is not permitted.

(1.9) We have no control over the general health of the grid itself. We do not offer any form of compensation, monetary or otherwise, for things beyond our control.

(1.10) Using scripted agents in your store is not permitted without prior consent.

(1.11) Please refrain from using repeated/looped sounds in your store; while it might create ambience for you, it can negatively impact on nearby stores.

(1.12) We cannot offer brand exclusivity to franchise resellers; if you decide to set up store reselling third-party goods, it is possible that someone else within the estate may also sell the same range. Plan carefully and do some research before setting up a store; avoid setting up a brand that already exists within the same region.

 

 

2. Saturation

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A limit is imposed to promote a diverse selection of stores from multiple merchants and a measure to prevent ‘holes’ appearing, giving a false, negative impression as to the health of the estate, should a tenant end their rentals all at once.  A client may not without prior agreement rent more than 2 stores or 3 advertisement boards within the estate.   Please note that the allocation of prims per shop are for the intention of use in that shop, ie, it is not permitted to leave stores empty and use the prim allowance elsewhere.

 

3. Musical Chairs

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If a shop becomes vacant at another location you are welcome to rent it for the initial period.  We will refund your existing rental if more than 2 weeks remain, otherwise you will need to keep your existing property for the remaining duration of the rental period. This is to avoid a chain reaction of everyone moving from one location to another, creating a vast loop of administration.

 

4. Business Type

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To protect our interests, London City retains all rights to all venues and thus does not permit running any business or service that contravenes terms of service.  Also, these type of business are excluded from the London City Estate:

 

(i) Third-party clubs

(ii) Stores whose sole purpose is a hook to a competitor’s shopping mall/region

(iii) Real-Estate stores or agencies selling rentals outside of this estate

(iv) Shops selling advertising space

(v) Casinos, Zyngo or gaming.

(vi) Recruitment posts.

(vii) Shops that exist to take surveys of players, demographics or harvest information in any way.

(viii) Anything that violates the Terms Of Service.

 

 

5. Fads and Whims

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No "breedables", farms or self-replicating items.

 

 

6. Abandonment and Neglect

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(6.1) Certain basic standards are required of merchants in the interests of fairness to other London City clients. Your store is expected to be smart or quirky in appearance; Random placement of objects giving a prim-bombed is not acceptable.

(6.2) You should set up your store within a reasonable time, as empty ones are unappealing and can negatively affect other local traders. If the space is left empty for an unreasonable period without notice, it will be considered abandoned.

(6.3) If a lease is terminated for wilful and flagrant violation of these rental terms and conditions, improper conduct, abandonment, or breach of SL Terms Of Service, refunds will not be given.

(6.4) No refund or rent transfer is issued if a tenant decides to terminate their rental.

 

7. Charity

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We ask you to avoid placing advertisements saying that your earnings will be given to charity, as we cannot verify that you are in fact doing so and the statement could, therefore, be misleading.


8. Home in London

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(8.1) Homes are for non-commercial use only.  No sim-surrounds of off sim rezzing that affects the map tile view.


9. Development

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(9.1) Please be aware that London City is an ever-evolving, living, breathing estate. As such, we reserve the right to modify the layout and content at any time to add, remove or streamline facilities, modify landing points, agent limits, add/remove regions and districts, for the intended good of all our mutual businesses.

(9.2) We will always do our level best to keep adding value to your investment here and encourage healthy traffic to the estate.


10. Grievances, Complaints, Suggestions Policy

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(10.1) We hope that our clients have a pleasant time with London City. If you find our service lacking in any way, please contact us during your rental period so that we can attempt to rectify any wrongdoing. Please bear in mind that we are only renting space to you, not a shareholding stake, and that this is not a guarantee of sales. We do not enter into grievance discussions once a rental has ended.

(10.2) Visitors (non-paying clients): while we try our best to ensure that all other visitors have a great experience in London City, please understand that our priority is to our clients. Complaints should be made via the Support portal on the blog. Local chat is not considered an appropriate channel for complaint.


HOME IN LONDON CITY - PRIVATE LAND RENTALS

Help for Private Land Rentals can be found here: https://www.mainlandlondon.blogspot.co.uk/p/rentals.html

 

All Home Rental Parcels come with the following group/land permissions:

 - Build/Rez

 - Change media settings

 - Deed objects to group (media)

 - Eject and Freeze Residents

 - Eject members from Group

 - Manage Allowed and Banned Residents list

 - Set Home to Here

 - Return non-group objects

 - Return objects owned by group (deeded)

 - Set privacy (see and chat with others)

 - Set land to public or private access

  

These parcels are for your home. They are Private, non-commercial rentals. Please do not operate galleries, nightclubs or businesses from your land. Please build/rez on the ground and within your parcel boundaries. Your building should be in keeping with the theme. No skyscrapers; no "breedables" or farms.

You may wish to add a path to the roadside which encroaches outside of your land boundary. If so, it should be in keeping with the region ambience. You will need to link it to a key-prim within your parcel to prevent it from auto-returning.

Upon renting, please tell us the names of any additional residents you would like added to your land rez group. Please ask your guests to respect our covenant and not to cause annoyance to your neighbours or other visitors. You can eject your visitors from group at any time.

For additional help, please see the Rentals tab on the main blog.


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COVENANT REVISIONS

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v2.60 January 2021

Shortened considerably: Removed a lot of obvious explanations for disruption.  These are covered in working against the spirit of the community. Also removed needless revision information.




This Covenant is part of the creative works and intellectual property of the London City Estate. You may not copy, distribute, modify, adapt or translate any of its contents. It is not available under the Creative Commons or any other license.  (c) Torric Rodas 2021

 

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